on orders of £45 or more
To UK addresses Standard delivery is only £4.95.... spend over £45 and standard delivery is FREE!
Our standard delivery service is only £4.95 and If the product(s) ordered doesn't specify a delivery month/delay we aim to despatch within 28 working days subject to our delivery schedule (see Delivery Info on top menu above), however during our peak season Mar - June orders can take up to 45 working days, and our delivery advice detailed in Delivery Info will specify when you may expect your order. Standard delivery items are posted using Royal Mail as courier, items are sent 2nd class and can take 2-4 days to arrive when dispatched (depending on location in the UK). This is not an insured service, and if your item goes missing or is delayed no claim can be made until after 19 working days, as per Royal Mails delivery terms. If your item is urgent or you wish delivery to be on a particular month then you will need to select our Express Service. We can only guarantee delivery if you use our Express Service.
Express Delivery (UK addresses only) is £9.95 - on receipt of your order we will endeavour to despatch your plants within 7-10 working days subject to availability, If you wish to select Express Delivery and a particular delivery month in advance we will hold your order until your selected month and then your order gets priority in the packing department - if we are unable to despatch within 7 working days we will write and confirm when despatch will be. This service guarantees your parcels arrival, delivery can take 2-4 days to arrive once dispatched and a signature will be required on delivery. In the event you are out on day of attempted delivery the item will be taken back to your local Royal Mail sorting office and you will have to arrange with them to get it re-delivered or collected. We cannot be held responsible if you are not in and the order is delayed.
To EU addresses £25.00 per order - plants are posted on a Monday using Royal Mail as courier. Please note NOT all EU countries are covered due to the time in transit, which can affect our plants. Delivery can take up to 10 days. Our plants can withstand being in the post for up to 15 days (depending on variety, time of year and care in transit).
We can offer a courier service to both UK & EU addresses and this starts from £35 subject to delivery address and quantity ordered. For a more accurate quote please contact us.
When you order online we can keep you up to date on when your order has been posted. If you wish to upgrade your delivery service then please contact our office on 01273 844229 to arrange. Office Hours: Monday to Friday 9am to 4.30pm. Please quote your order number to help us find your order quickly.